Being effective in your current or future role as a leader – regardless of your position – is arguably the most important thing you bring to the comm center. As a leader, you help set the tone, influence morale, and model the way for your colleagues at every level.
The Solution:
In this all-inclusive training, you’ll receive the tools to thrive in your role as a successful leader and gain the power to greatly influence people and the culture of your comm center.
THIS EVENT IS SELLING OUT A YEAR IN ADVANCE!
TOPICS INCLUDE
Leadership
Positive Interaction with Difficult People
Accountability and Responsibility
Staying Motivated and Motivating Others
Time Management
Best Practices of Great Comm Centers
PROGRAM INCLUDES
The 5-day course
28 TCOLE credit hours (for attendees from Texas)
Certificate of Completion
Lodging for 4 nights
All meals (beginning with dinner on Monday and ending with lunch on Friday)
Ranch Activities (optional horseback riding, access to swimming pool, live music)
Single-occupancy rooms (no shared rooms)
SCHEDULE
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Arrive at the Mayan Ranch by 5:00 p.m.. and get settled in your room. 5:00 p.m. introduction session in the conference room. Refreshments from 5:45 p.m. to 6:45 p.m. Dinner begins at 7:00 p.m.
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Breakfast from 7:30 a.m. to 8:30 a.m. Classes will be held from 8:30 a.m. to 5:30 p.m. with a break for lunch. Refreshments from 5:45 p.m. to 6:45 p.m. Dinner begins at 7:00 p.m.
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Breakfast from 7:30 a.m. to 8:30 a.m. Classes will be held from 8:30 a.m. to 5:30 p.m. with a break for lunch. Refreshments from 5:45 p.m. to 6:45 p.m. Dinner begins at 7:00 p.m.
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Breakfast from 7:30 a.m. to 8:30 a.m. Classes will be held from 8:30 a.m. to 5:30 p.m. with a break for lunch and optional horseback riding. Refreshments from 5:45 p.m. to 6:45 p.m. Dinner begins at 7:00 p.m.
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Breakfast from 7:30 a.m. to 8:30 a.m. Classes will be held from 8:30 a.m. to 12:00 noon. Lunch is from 12:00 to 1:00 p.m. Depart the ranch.
WHO SHOULD ATTEND
Call-takers, dispatchers, supervisors, and managers from:
Police
Sheriff’s Offices
ISD Police
College/University Police
Fire
EMS
PROGRAM COST
Leadership Training is $1,497 per person.
Total, all-inclusive cost once at the ranch
States attending past training events include:
Texas, California, Washington, Kansas, Colorado, Arkansas, Illinois, Missouri, Nebraska
MEET YOUR INSTRUCTOR
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Joe Serio, Ph.d is the founder of The 360 Dispatcher and was co-founder of The Healthy Dispatcher. He is the lead instructor in the 9-1-1 Supervisor Leadership Academy. Joe is the co-author of Dispatcher Stress: 50 Lessons on Beating the Burnout and holds a Ph.D. in criminal justice with a specialization in leadership and organizational behavior.
UPON REGISTERING:
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