This class delivers proven tools and techniques for improving interactions with difficult people to result in fewer disagreements, less conflict, and greater satisfaction.
WESTCOM-Harris-Fort Bend ESD #100
ABOUT THE CLASS
Areas to be addressed include:
Strategies and tactics for influencing the direction of a conversation
4 personality types and how to communicate with them
How to manage yourself before, during, and after conflict
Practical language, scripts, scenarios
PROGRAM COST
This class is offered at the special rate of $175.00 per person.
MEET YOUR INSTRUCTOR
Joe Serio, Ph.D. is a popular and entertaining trainer who delivers insightful and thought- provoking material. His content is rich in practical, proven techniques for effective communication with a wide variety of personality types.
His communication skills have been honed in a wide variety of settings, including growing up in a large family, driving a taxi in New York, investigating the Russian mafia in Moscow, living in China, and working in government agencies.
Training Location & Parking:
Training will be held at WESTCOM in the conference room. Parking is at the front of the building as soon as you pull in through the gate. Lunch will be provided.
Contact:
If you need to reach someone the day of training, contact Brian Gazaway 832-794-3440 or brian.gazaway@westcom911.org
Upon Registering:
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